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IT & Website Support in Kingston upon Thames

Businesses serving New Malden's Korean community often run bilingual websites that need careful handling of character encoding and fonts. dijitul supports them, and Kingston upon Thames retailers and letting agents, remotely from Mansfield, with any visit quoted in advance. Plans start from £25 a month + VAT, and ad-hoc support costs £45 an hour + VAT.

Supporting Kingston upon Thames businesses

Kingston upon Thames is one of south-west London's main retail and service centres. Its riverside town centre combines the historic Market Place with the Bentall Centre and a long run of shops, restaurants and bars, drawing shoppers from across south-west London and north Surrey. Retail and hospitality are a big part of local employment, and many of the businesses are independents competing with national chains.

Kingston University has a large presence, with campuses in and around the town, including Penrhyn Road and Kingston Hill. The student population supports cafés, takeaways, letting agents, print shops and part-time employers, and the university's art, design and business courses feed creative studios and small agencies in the area. Kingston Hospital is another major employer.

The rest of the borough has its own character. Surbiton is a commuter suburb with fast trains to Waterloo and a busy parade of independent shops and cafés. New Malden is well known for having one of the largest Korean communities in Europe, with Korean restaurants, supermarkets, travel agents and service businesses along the High Street. Chessington, in the south, is home to Chessington World of Adventures and a number of light industrial units.

These different parts of the borough lead to different IT and website priorities:

  • Retailers and restaurants need online ordering, booking systems, reliable card terminals and a Google Business Profile that shows correct hours.
  • Letting agents near the university handle tenant data and need secure email, MFA and good backups.
  • Creative studios need large file storage, fast uploads and properly configured cloud sharing.
  • Businesses serving New Malden's Korean community often run bilingual websites, which need careful handling of character encoding, fonts and SEO.

All of this can be handled remotely, which keeps costs low for small Kingston businesses.

Who we help in Kingston upon Thames

  • Independent retailers
  • Restaurants, bars and cafés
  • Letting agents
  • Creative and design studios
  • Korean community businesses
  • Tutors and education providers
  • Healthcare and wellbeing practices
  • Light industrial firms

How support works for Kingston upon Thames

Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Kingston upon Thames, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.

Support plans for Kingston upon Thames

Essential

Keep it updated, backed up and watched.

£25 a month + VAT
  • Website software updates (core, plugins, themes) applied and checked
  • Daily backups
  • Uptime monitoring
  • Security monitoring
Start Essential

Business

Updates plus an hour of fixes every month.

£50 a month + VAT
  • Everything in Essential
  • 1 hour of fixes or changes every month
  • Priority support
Start Business

Complete

Website and your team's IT, covered.

£99 a month + VAT
  • Everything in Business
  • 3 hours of fixes or changes every month
  • IT and Microsoft 365 helpdesk for your team
Start Complete
£45 an hour + VAT
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
Book a fix

What we fix in Kingston upon Thames

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Frequently asked questions

Can you support our Kingston upon Thames business remotely?

Yes. dijitul supports Kingston businesses remotely from Mansfield, handling Microsoft 365, email, PCs, printers and websites over secure remote sessions. Most issues are resolved without a visit. If anything needs hands on site, we tell you upfront and give you a fixed quote first.

Do you cover Surbiton, New Malden, Tolworth and Chessington?

Yes. Our remote support covers the whole Royal Borough of Kingston upon Thames, including Surbiton, Tolworth, New Malden, Norbiton and Chessington, plus nearby Richmond, Sutton and Esher. Plans start at £25 a month + VAT.

Can you help with a bilingual English and Korean website?

Yes. We can fix character encoding problems, broken fonts, language switchers and hreflang tags on WordPress and similar sites, so both versions display properly and are understood by Google. Small fixes are £45 an hour + VAT; larger changes are quoted.

Hand it over and stop worrying

Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.

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