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IT & Website Support in Richmond upon Thames

Consultants and company directors working from home in Richmond upon Thames need professional email on their own domain, MFA and encrypted laptops. dijitul sets that up remotely from Mansfield, and helps Kew heritage businesses with accessible websites. On-site work is quoted upfront. Plans cost from £25 a month + VAT; ad-hoc help is £45 an hour + VAT.

Supporting Richmond upon Thames businesses

Richmond upon Thames is the only London borough that spans both banks of the Thames, and its economy is shaped by heritage, green space and a highly skilled residential population. Kew is home to the Royal Botanic Gardens, a UNESCO World Heritage Site, and to The National Archives. Hampton Court Palace sits at the borough's western edge, and Richmond Park and the riverside draw visitors all year.

Twickenham is internationally known for Twickenham Stadium, the home of England rugby, and match days transform local hospitality. St Mary's University, Twickenham, has a strong sports and education focus. In Teddington, the National Physical Laboratory, the UK's national measurement institute, supports a cluster of scientific and technical expertise.

The borough's town centres, including Richmond, Twickenham, Teddington, East Sheen and Barnes, are dominated by independent shops, restaurants, estate agents and professional practices rather than large offices. A large share of the working population are consultants, freelancers and company directors running small businesses from home, often in media, finance, marketing, architecture and coaching.

That profile leads to some clear IT and website needs:

  • Hospitality businesses need booking systems and websites that cope with event-day demand, plus guest Wi-Fi kept separate from business devices.
  • Home-based consultants and directors need professional email on their own domain, MFA, encrypted laptops and backups that do not rely on one device.
  • Heritage, arts and visitor businesses need accessible websites that meet modern standards and work well on mobile.
  • Small practices such as architects, therapists and accountants need secure client file sharing and GDPR-sensible record keeping.

Most of this work is about getting the setup right and keeping it maintained, which a small monthly support plan handles well without anyone needing to come out.

Who we help in Richmond upon Thames

  • Consultants and company directors
  • Restaurants, pubs and cafés
  • Tourism and heritage businesses
  • Architects and design practices
  • Therapists and coaching practices
  • Estate agents
  • Sports and fitness businesses
  • Media and marketing freelancers

How support works for Richmond upon Thames

Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Richmond upon Thames, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.

Support plans for Richmond upon Thames

Essential

Keep it updated, backed up and watched.

£25 a month + VAT
  • Website software updates (core, plugins, themes) applied and checked
  • Daily backups
  • Uptime monitoring
  • Security monitoring
Start Essential

Business

Updates plus an hour of fixes every month.

£50 a month + VAT
  • Everything in Essential
  • 1 hour of fixes or changes every month
  • Priority support
Start Business

Complete

Website and your team's IT, covered.

£99 a month + VAT
  • Everything in Business
  • 3 hours of fixes or changes every month
  • IT and Microsoft 365 helpdesk for your team
Start Complete
£45 an hour + VAT
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
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What we fix in Richmond upon Thames

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Frequently asked questions

Do you support home-based businesses in Richmond and Twickenham?

Yes. Many of the people we help work from home. dijitul can set up professional email on your own domain, MFA, backups and secure Wi-Fi remotely. The Essential plan for your website is £25 a month + VAT, and IT help is £45 an hour + VAT or included in the Complete plan.

Can you support our Richmond office remotely?

Yes. We support Richmond upon Thames businesses remotely from Mansfield, covering PCs, Macs, Microsoft 365, Google Workspace, printers and websites. If something genuinely needs hands on site, we tell you upfront and quote it before any visit is arranged.

Do you cover Teddington, Kew, Barnes and Hampton?

Yes. Our remote service covers the whole borough, including Teddington, Kew, Barnes, East Sheen, Hampton and Whitton, plus neighbouring Kingston and Hounslow. Prices are the same everywhere: plans from £25 a month + VAT, or £45 an hour + VAT for one-off work.

Hand it over and stop worrying

Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.

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