Supporting Liverpool businesses
Liverpool's economy has always been shaped by its port. The Port of Liverpool, run by Peel Ports, handles container, bulk and passenger traffic, and its Liverpool2 deep-water terminal can take some of the largest container ships. Freight forwarders, customs agents, shipping lines, logistics firms and maritime lawyers cluster around the waterfront and the commercial district near Old Hall Street.
The city's Knowledge Quarter, centred on the University of Liverpool, Liverpool John Moores University and the Liverpool School of Tropical Medicine, is a strong base for life sciences and health research, with Liverpool Science Park and the Paddington Village development nearby. The Baltic Triangle has become a hub for digital, games and creative businesses in former warehouses. Tourism, music, football and hospitality bring millions of visitors and support thousands of hotels, bars, restaurants and attractions. Across the wider city region, Jaguar Land Rover's Halewood plant and Unilever's Port Sunlight site are major manufacturers.
For IT support, that variety means different priorities in different parts of the city. Maritime and logistics firms deal with customs systems, document flows and a high risk of payment fraud, so email security and staff awareness are important. Life sciences and research start-ups need secure data storage, controlled access and devices managed centrally. Baltic Triangle studios want fast networks, big file storage and websites that show off their work. Hospitality businesses need reliable booking engines, payments and guest Wi-Fi that copes with match days and concert weekends.
Who we help in Liverpool
- Shipping and freight forwarding firms
- Logistics companies
- Life sciences and health research start-ups
- Digital, games and creative studios
- Hotels, bars and restaurants
- Tourism and attractions
- Solicitors and accountants
- Independent retailers
How support works for Liverpool
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Liverpool, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Liverpool
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Liverpool
Nearby
- Manchester
- Preston
- Bolton
- Warrington
- Chester
- Stockport
- Wigan
- Oldham
- Rochdale
- Salford
- Blackpool
- Blackburn
- Burnley
- Lancaster
Frequently asked questions
Can you support a Liverpool freight forwarder against email fraud?
Yes. We set up SPF, DKIM and DMARC, turn on MFA, add Microsoft 365 anti-phishing policies and alert rules for suspicious mailbox forwarding. We also show staff how to spot payment change scams. Work is remote from Mansfield.
Do you cover the Wirral, Knowsley and Sefton?
Yes. We support businesses across the Liverpool City Region, including Birkenhead, Wallasey, Bootle, Huyton, Kirkby and Prescot. Plans start from £25 a month + VAT, and ad-hoc help is £45 an hour + VAT.
We are a small studio in the Baltic Triangle. What would you recommend?
A business Microsoft 365 or Google Workspace setup with MFA, shared storage with proper permissions, managed laptops and a backed-up website. Our Business plan at £50 a month + VAT includes an hour of fixes or changes each month.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.