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IT & Website Support across North West England

From production firms around MediaCityUK in Salford to Cheshire's chemical and pharmaceutical businesses, North West England companies can hand dijitul their IT and website problems. We fix them remotely from Mansfield and quote any on-site job in advance. Plans start at £25 a month + VAT, while ad-hoc fixes are charged at £45 an hour + VAT.

Supporting North West England businesses

North West England is anchored by two big city economies. Greater Manchester has one of the largest concentrations of digital, media and professional services businesses outside London, and MediaCityUK in Salford is home to BBC and ITV operations and a cluster of production and tech firms. Liverpool combines a working port, a large creative and visitor economy, and the Knowledge Quarter around its universities and hospitals.

Beyond the cities the picture changes quickly. Cheshire has chemicals, pharmaceuticals, automotive and a strong professional services belt around Chester and Warrington, which is also a major logistics hub where the M6, M62 and M56 meet. Lancashire has a large aerospace and defence presence, including BAE Systems at Warton and Samlesbury. Cumbria includes BAE Systems' submarine yard at Barrow-in-Furness, the Sellafield nuclear site, and the Lake District's tourism economy.

That variety shows up in support requests. Manchester agencies and start-ups want well-run Microsoft 365 or Google Workspace, sensible device management and fast, secure websites. Defence and nuclear supply chain firms are often asked about cyber security and Cyber Essentials before they can bid for work, so patching, MFA and access control matter. Hotels, cafés and activity providers in the Lakes need booking systems, payments and Wi-Fi that hold up in summer, sometimes over limited rural connections.

Universities including Manchester, Manchester Metropolitan, Salford, Liverpool, Liverpool John Moores, Lancaster and UCLan add a stream of spin-outs and graduate start-ups that need a solid technical foundation from day one: domain, email authentication with SPF, DKIM and DMARC, backups and a website they can maintain.

We support North West businesses remotely from Mansfield. Most jobs are fixed over a secure remote session, and anything that genuinely needs a visit is quoted upfront.

Who we help in North West England

  • Digital, media and creative agencies
  • Defence and aerospace suppliers
  • Logistics and distribution firms
  • Hotels, cafés and activity providers
  • Solicitors and accountants
  • Manufacturers
  • Recruitment agencies
  • Charities

How support works for North West England

Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in North West England, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.

Support plans for North West England

Essential

Keep it updated, backed up and watched.

£25 a month + VAT
  • Website software updates (core, plugins, themes) applied and checked
  • Daily backups
  • Uptime monitoring
  • Security monitoring
Start Essential

Business

Updates plus an hour of fixes every month.

£50 a month + VAT
  • Everything in Essential
  • 1 hour of fixes or changes every month
  • Priority support
Start Business

Complete

Website and your team's IT, covered.

£99 a month + VAT
  • Everything in Business
  • 3 hours of fixes or changes every month
  • IT and Microsoft 365 helpdesk for your team
Start Complete
£45 an hour + VAT
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
Book a fix

What we fix in North West England

See every service →

Areas in North West England

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Frequently asked questions

Can you support our Manchester office remotely?

Yes. dijitul supports Manchester and wider North West businesses remotely from Mansfield. Microsoft 365, Teams, SharePoint, email, websites and most laptop problems are fixed over a secure remote connection. If you need someone on site, for example for a network install, we quote it upfront.

We supply the defence sector. Can you help with cyber security requirements?

Yes. We help suppliers put the technical basics in place: MFA, patching, secure configuration, malware protection and access control, which are also what Cyber Essentials checks. dijitul does not certify you, but we can prepare your systems so the assessment goes smoothly.

Do you look after websites for Lake District tourism businesses?

Yes. We maintain booking-led websites, keep WordPress and plugins updated, monitor uptime, fix broken enquiry forms and keep SSL certificates valid. Essential care starts at £25 a month + VAT, and Business at £50 a month + VAT includes an hour of changes each month.

Hand it over and stop worrying

Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.

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