Supporting Medway businesses
Medway is a unitary authority made up of several towns along the River Medway, including Rochester, Chatham, Gillingham, Strood and Rainham, together forming one of the largest urban areas in the South East outside London. Its history is closely tied to the Royal Navy: Chatham Dockyard built and repaired warships for over four hundred years until it closed in 1984. The Historic Dockyard Chatham is now a major visitor attraction and filming location.
The former dockyard area has been redeveloped as Chatham Maritime, home to offices, housing, the Dockside outlet centre and a shared university campus. The Universities at Medway brings together the University of Kent, the University of Greenwich and Canterbury Christ Church University, creating a large student population.
Engineering remains important. BAE Systems has a long-established site in Rochester working on avionics, and there are many smaller engineering, manufacturing and marine businesses. Industrial estates such as Gillingham Business Park, Medway City Estate and Kingsnorth on the Hoo Peninsula house manufacturers, distributors and trade counters.
Rochester's historic High Street, with its cathedral, castle and links to Charles Dickens, supports independent shops, cafés and tourism. Medway Maritime Hospital in Gillingham is a major employer.
IT and website needs typical of the area:
- Engineering firms and defence suppliers need secure storage for technical data, MFA, encryption and Cyber Essentials readiness.
- Manufacturers and distributors rely on stock systems, label printers and good Wi-Fi coverage in large units.
- Independent shops and hospitality businesses need fast mobile websites and accurate Google listings.
- Student landlords and letting agents need tidy shared inboxes and well-maintained property websites.
Remote support reaches all of Medway's towns equally, without the river crossings.
Who we help in Medway
- Engineering and defence suppliers
- Manufacturers and distributors
- Trade counters
- Marine businesses
- Independent shops and cafés
- Tourism and heritage businesses
- Letting agents and student landlords
- Healthcare suppliers
How support works for Medway
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Medway, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Medway
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Medway
Nearby
- Brighton
- Reading
- Oxford
- Southampton
- Portsmouth
- Milton Keynes
- Canterbury
- Slough
- Guildford
- Woking
- Crawley
- Maidstone
- Basingstoke
- High Wycombe
Frequently asked questions
Do you cover Chatham, Rochester, Gillingham, Strood and Rainham?
Yes. dijitul supports the whole of Medway remotely, including Chatham, Rochester, Gillingham, Strood, Rainham and the Hoo Peninsula. The prices are the same everywhere: plans from £25 a month + VAT, or £45 an hour + VAT for ad-hoc work.
Can you help a Medway engineering firm prepare for Cyber Essentials?
Yes. We can enforce MFA, patch devices, configure firewalls, remove unsupported software and document your setup so you are ready to apply. We do not certify you ourselves. Work is £45 an hour + VAT or quoted for larger projects.
Can you support our Medway office remotely?
Yes. We support Medway offices remotely from Mansfield, fixing Microsoft 365, Outlook, PCs, printers and websites over secure remote sessions. If something genuinely needs hands on site, we tell you upfront and quote it first.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.