Supporting Macclesfield businesses
Macclesfield is a market town in East Cheshire with a long history of silk making, and today it is one of the UK's most important centres for pharmaceuticals and life sciences. AstraZeneca has a major manufacturing site at Hurdsfield, where it produces medicines for global markets, and Alderley Park, the former pharmaceutical research site near Nether Alderley, is now a large life sciences campus with many biotech and research businesses.
The town and the surrounding area, including Wilmslow, Alderley Edge, Knutsford and Bollington, have a high number of professional services firms, consultancies and home-based businesses. Many people commute to Manchester but run businesses locally. Macclesfield town centre has independent shops, cafés and the monthly Treacle Market, and Macclesfield College provides further education.
Life sciences businesses need IT that supports regulated work: controlled access to research and quality data, audit trails, secure file sharing, encrypted devices and backups that can be tested. Pharmaceutical suppliers often have detailed security and data integrity requirements passed down from their customers. Professional firms and consultancies need Microsoft 365 configured well, with MFA, Conditional Access and secure email. Home-based business owners in the surrounding villages want reliable home Wi-Fi, backups and protection from phishing. Retail and hospitality firms in the town centre need websites, bookings and payment systems that work.
Hybrid working is common across East Cheshire, so many firms need Teams, OneDrive and laptops that work equally well in the office, at home and on the train to Manchester or London.
Who we help in Macclesfield
- Life sciences and biotech firms
- Pharmaceutical suppliers
- Consultancies
- Financial advisers and accountants
- Solicitors
- Home-based professionals
- Independent retailers and cafés
- Health and wellbeing practices
How support works for Macclesfield
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Macclesfield, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Macclesfield
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Macclesfield
Nearby
- Manchester
- Liverpool
- Preston
- Bolton
- Warrington
- Chester
- Stockport
- Wigan
- Oldham
- Rochdale
- Salford
- Blackpool
- Blackburn
- Burnley
Frequently asked questions
Can you support a biotech firm at Alderley Park?
Yes. We manage Microsoft 365, device security, access controls and backups remotely from Mansfield, and can help you document controls for audits and customer questionnaires. Setup projects are quoted upfront.
Do you cover Wilmslow, Knutsford and Bollington?
Yes. We support businesses across East Cheshire, including Wilmslow, Alderley Edge, Knutsford, Bollington, Poynton and Congleton. Plans start from £25 a month + VAT. Ad-hoc help is £45 an hour + VAT, and any work that needs a site visit is quoted upfront.
How do we prove our backups work?
Run a scheduled test restore, record the date and what was restored, and check backup reports regularly. We can set up monitoring and carry out restore tests as part of a support plan.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.