Supporting Redditch businesses
Redditch is a planned new town in north Worcestershire, expanded rapidly after its new town designation in the 1960s, but its industrial story goes back much further. The town was once the world centre of needle making, and later of fishing tackle and springs, a history recorded at the Forge Mill Needle Museum. That precision metalworking tradition carries on today in engineering, aerospace and automotive component manufacturers spread across the town's industrial estates.
New town planning gave Redditch distinct employment areas, such as Moons Moat, Park Farm and Ravensbank, which house manufacturers, distributors and office businesses. The Kingfisher Shopping Centre forms the retail heart of the town, and the location between the M42 and M5 gives quick access to Birmingham, Worcester and the wider Midlands. Many residents commute to Birmingham, and many local firms supply larger customers in the region.
Typical IT and website needs for Redditch businesses include:
- Precision engineering and component firms handling customer drawings and quality records that must be backed up and kept secure.
- Suppliers asked to complete security questionnaires covering MFA, antivirus, patching and admin rights.
- Distributors and trade businesses relying on email quotes, so SPF, DKIM and DMARC must be correct to stay out of spam folders.
- Shops, salons and service businesses that need a website, booking system and Google listing that agree with each other.
We support Redditch businesses remotely. dijitul can harden Microsoft 365, set up Intune to manage company laptops, fix email delivery, maintain WordPress sites and set up proper backups, all from Mansfield. If a job does need a visit, we explain why and quote it before any work starts.
Who we help in Redditch
- Precision engineering firms
- Aerospace and automotive component makers
- Spring and wire manufacturers
- Distributors and wholesalers
- Salons and personal services
- Retailers
- Accountants and solicitors
- Builders and trades
How support works for Redditch
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Redditch, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Redditch
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Redditch
Nearby
- Birmingham
- Coventry
- Wolverhampton
- Stoke-on-Trent
- Worcester
- Walsall
- Dudley
- Solihull
- West Bromwich
- Telford
- Shrewsbury
- Hereford
- Stafford
- Nuneaton
Frequently asked questions
Can you support a Redditch manufacturer remotely?
Yes. dijitul supports manufacturing offices remotely, covering Microsoft 365, Windows PCs, file storage, printers and backups. We can secure your systems to meet customer security requirements and keep everything patched. If something needs a site visit, we tell you first and quote it.
Do you cover Bromsgrove, Studley and Alcester?
Yes. We support businesses in Bromsgrove, Studley, Alcester, Astwood Bank, Feckenham and Headless Cross. All support is remote from Mansfield, with plans from £25 a month + VAT and ad-hoc help at £45 an hour + VAT.
Why are our quotes going to customers' spam folders?
Usually because your domain's SPF, DKIM or DMARC records are missing or wrong, or because a website form is sending mail it is not allowed to. dijitul checks these remotely, corrects the DNS records and tests delivery. Most fixes take one or two hours at £45 an hour + VAT.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.