Supporting St Helens businesses
St Helens is synonymous with glass. Pilkington, now part of the Japanese NSG Group, invented the float glass process here in the 1950s, a method used to make flat glass all over the world, and the company still has major operations in the town. Glass, chemicals and manufacturing more widely remain important, and the town is known for rugby league and St Helens RLFC.
St Helens sits between Liverpool, Manchester and Warrington on the M62 and M6, and that location has made logistics a big employer. Haydock Industrial Estate and Haydock Point, Parkside and the business parks near the M62 hold national distribution centres, manufacturers and trade suppliers. Haydock Park racecourse supports hospitality and events. St Helens College provides further education, and the borough includes Newton-le-Willows, Rainhill, Haydock and Eccleston.
Manufacturing and logistics firms in St Helens need reliable networks across large sites, production and stock systems that are well backed up, and email protected from invoice fraud, which often targets firms with many suppliers. Shift teams need shared devices and fast account management. Smaller businesses, from trades to shops and cafés, want websites that are maintained and secure, sensible Microsoft 365 or Google Workspace setups, and help with Google Business Profile so they show up in local searches. Many need help bringing older desktop PCs and Windows versions up to a supported standard.
Who we help in St Helens
- Glass and chemicals manufacturers
- Logistics and distribution firms
- Trade suppliers
- Tradespeople
- Retailers and cafés
- Hospitality and events businesses
- Care providers
- Accountants and business services
How support works for St Helens
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in St Helens, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for St Helens
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in St Helens
Nearby
- Manchester
- Liverpool
- Preston
- Bolton
- Warrington
- Chester
- Stockport
- Wigan
- Oldham
- Rochdale
- Salford
- Blackpool
- Blackburn
- Burnley
Frequently asked questions
Can you support a St Helens manufacturer's IT?
Yes. We monitor servers and backups, manage PCs and laptops, secure Microsoft 365 and help with networks, all remotely from Mansfield. Any hardware work on site is quoted upfront. Trade counters and distributors are covered as well.
Do you cover Haydock, Newton-le-Willows and Rainhill?
Yes. We support businesses across the St Helens borough, including Haydock, Newton-le-Willows, Rainhill, Eccleston and Billinge. Plans start from £25 a month + VAT. Ad-hoc work is £45 an hour + VAT, billed in 15-minute blocks after the first 30 minutes.
Our office still has PCs on old Windows. What should we do?
Unsupported Windows versions no longer get security updates. We can check what you have, plan upgrades or replacements, and move your files and settings across. Ad-hoc work is £45 an hour + VAT.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.