Supporting Hartlepool businesses
Hartlepool is a coastal town and port on the Tees Valley coast with a long maritime and industrial history. Its historic quay is home to the National Museum of the Royal Navy Hartlepool, which includes HMS Trincomalee, one of the oldest warships still afloat. The port handles cargo and supports offshore and marine engineering businesses, and the town has a strong tradition of fabrication, steel pipe manufacturing and engineering.
Hartlepool's nuclear power station is a large employer, and the town's offshore and renewable energy supply chain is growing, helped by its inclusion in Teesside Freeport. Queen's Meadow Business Park and industrial estates around the town hold manufacturers, engineers and logistics firms. The Northern School of Art and Hartlepool College of Further Education provide creative and technical education, and the marina area supports hospitality and leisure businesses.
Engineering, fabrication and energy contractors in Hartlepool need IT that holds up to scrutiny from large operators: MFA, encrypted laptops, regular patching, reliable backups and controlled access to technical documents. Many are asked to prove this through supplier questionnaires or Cyber Essentials. Field and site teams need secure mobile working and devices managed centrally. Creative graduates from the Northern School of Art who start businesses need websites, online shops and secure, affordable IT. Hospitality and retail businesses around the marina need booking and payment systems that keep working.
Who we help in Hartlepool
- Engineering and fabrication firms
- Energy and nuclear contractors
- Port and marine businesses
- Logistics companies
- Creative businesses and makers
- Hospitality and leisure businesses
- Retailers
- Tradespeople
How support works for Hartlepool
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Hartlepool, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Hartlepool
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Hartlepool
Nearby
Frequently asked questions
Can you help a Hartlepool engineering firm with supplier security questionnaires?
Yes. We put the controls in place, such as MFA, encryption, patching and backups, and help you answer questionnaires honestly. We can also help you prepare for Cyber Essentials. Work is remote from Mansfield.
Do you cover Seaton Carew, Billingham and Peterlee?
Yes. We support businesses across Hartlepool and nearby, including Seaton Carew, Billingham, Peterlee and Sedgefield. Plans start from £25 a month + VAT, and ad-hoc work is £45 an hour + VAT.
Can you build or fix an online shop for a small maker?
We can fix and maintain Shopify and WooCommerce shops, including payments, shipping and plugin issues. New builds are quoted upfront, and maintenance plans start from £25 a month + VAT.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.