Supporting Middlesbrough businesses
Middlesbrough grew from a small farm to a major industrial town in the 19th century on the back of iron and steel, and heavy industry still shapes Teesside. The chemicals and process industries at Wilton International and Billingham, and the redevelopment of the former Redcar steelworks into the Teesworks site, make the area one of the UK's main centres for chemicals, energy and hydrogen and carbon capture projects. Teesside Freeport covers much of the estuary.
Middlesbrough itself has become a hub for digital and creative businesses, especially around the Boho Zone near the railway station, where digital start-ups, games studios and agencies cluster. Teesside University, in the town centre, is a major employer and has strong links with digital, games and engineering businesses. The town also has a large health and public sector presence, plus retail and hospitality businesses serving the wider Tees Valley.
Firms in the process and energy supply chain face strict security and safety requirements from big operators, including controls on who can access documents, encrypted devices, MFA and evidence of patching and backups. Industrial sites need networks that cover large areas, and contractors need secure mobile working. Digital and games businesses want fast networks, well-managed developer machines and secure cloud services. Small firms across Middlesbrough often need help with the basics: proper business email, MFA, website maintenance and a sensible backup plan.
Who we help in Middlesbrough
- Chemical and process industry contractors
- Energy and hydrogen supply chain firms
- Engineering companies
- Digital and games studios
- Creative agencies
- Health and care providers
- Retailers and hospitality
- Tradespeople
How support works for Middlesbrough
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Middlesbrough, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Middlesbrough
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Middlesbrough
Nearby
Frequently asked questions
Can you help a Middlesbrough contractor meet security requirements from big operators?
Yes. We set up MFA, encryption, patching, backups and document access controls, and help you complete security questionnaires accurately. We can also help you prepare for Cyber Essentials. Work is remote from Mansfield.
Do you cover Stockton, Redcar and Guisborough?
Yes. We support businesses across Teesside, including Stockton-on-Tees, Redcar, Guisborough, Thornaby and Billingham. Plans start from £25 a month + VAT. Ad-hoc work is £45 an hour + VAT, and anything that needs a visit is quoted upfront.
We are a small Boho Zone studio. What IT do we need?
A business Microsoft 365 or Google Workspace account with MFA, managed laptops, shared storage with proper permissions, offsite backups and a maintained website. We can set this up and support it from £25 a month + VAT.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.