Supporting Newcastle upon Tyne businesses
Newcastle upon Tyne is the commercial capital of the North East. The city centre and Quayside hold the region's main concentration of law firms, accountants, banks, insurers and consultancies, and Sage, the accounting software company, is headquartered on the city's edge. Newcastle has a strong software and games sector, including Ubisoft Reflections, and a large community of digital agencies, start-ups and tech firms, many based around the Ouseburn Valley and the city centre.
Newcastle Helix, on the site of the old Scottish & Newcastle brewery, brings together Newcastle University, research institutes, data science and life sciences businesses, and new offices and homes. Northumbria University is the city's other big university, and together they support one of the largest student populations in the region. Cobalt Business Park, just over the boundary in North Tyneside, is one of the largest office parks in the UK. The city's shopping streets, bars, restaurants and venues make retail and hospitality major employers too.
Professional firms on the Quayside need Microsoft 365 secured properly, with MFA, Conditional Access and DMARC protection on their domains, plus evidence of good practice for client and insurer security questions. Software and games businesses expect fast, reliable networks, well-managed developer laptops and cloud accounts that are secured and tidy. Start-ups spinning out of the universities want a sensible setup from day one. Hospitality and retail businesses across the city need booking and ordering websites that work, card payments that stay online, and guest Wi-Fi separated from the business network.
Who we help in Newcastle upon Tyne
- Solicitors and accountants
- Software and games studios
- Digital agencies and start-ups
- Financial and insurance firms
- Life sciences and data businesses
- Bars, restaurants and venues
- Independent retailers
- Charities
How support works for Newcastle upon Tyne
Almost everything we do is remote. You call or email, we connect securely to your website, Microsoft 365 tenant or computer, and fix it while you watch. If a job genuinely needs someone on site in Newcastle upon Tyne, we tell you upfront and quote it before anyone travels. We're based in Mansfield, Nottinghamshire, and have supported UK businesses since 2006.
Support plans for Newcastle upon Tyne
Essential
Keep it updated, backed up and watched.
- Website software updates (core, plugins, themes) applied and checked
- Daily backups
- Uptime monitoring
- Security monitoring
Business
Updates plus an hour of fixes every month.
- Everything in Essential
- 1 hour of fixes or changes every month
- Priority support
Complete
Website and your team's IT, covered.
- Everything in Business
- 3 hours of fixes or changes every month
- IT and Microsoft 365 helpdesk for your team
No plan? The first 30 minutes are the minimum charge, then we bill in 15-minute blocks.
What we fix in Newcastle upon Tyne
Nearby
Frequently asked questions
Can dijitul support a Newcastle business remotely from Mansfield?
Yes. We support Microsoft 365, websites, laptops, email and networks over secure remote sessions, so distance makes no difference to response or price. Plans start from £25 a month + VAT, and on-site work is quoted upfront if it is ever needed.
Do you cover Gateshead, North Tyneside and Northumberland?
Yes. We support businesses across Tyneside and beyond, including Gateshead, Wallsend, Whitley Bay, Tynemouth, Morpeth and Hexham. Ad-hoc work is £45 an hour + VAT. Plans start from £25 a month + VAT, and on-site work is quoted upfront.
We are a Quayside law firm. How should we protect against email fraud?
Enable MFA on every account, publish SPF, DKIM and a DMARC policy at enforcement, turn on Microsoft 365 anti-phishing policies and flag external senders. We can set all of this up and explain each step.
Hand it over and stop worrying
Updates, backups, monitoring and fixes from £25 a month + VAT. Real UK people on the phone.